I was very impressed with their response.

Although the legal transaction has been finalized and Verizon Wireless has legally become the owner of Alltel, it will be several months before Alltel customers become Verizon Wireless customers. Also, as part of the regulatory approval process required for this purchase, Verizon Wireless agreed to sell certain properties where both Alltel and Verizon Wireless overlap to preserve competition in those markets. As a result, Alltel customers in those areas will not be part of the merger with Verizon Wireless.

Since the transition period is not complete, Verizon Wireless cannot guarantee at this point that the device is compatible with our network.  There is an substantial amount of testing and programming that must take place before we can determine if the device is compatible.  With that being said I would hate for you to purchase a device that may not be compatible with the network.

In reference to purchasing the device from Sprint, i regret to inform you Sprint is not compatible with our network as well.

I was expecting a simple, canned, yes or no answer. Instead, it almost appears that my request was sent up through the corporate ranks for a proper response. Regardless, kudos to Verizon customer service.

I’d like to recant my prior statement about the HTC Touch Pro2 being my next phone. I think the Treo Pro will be the winner.

For the bulk of the last 5 years, I’ve been using the Treo line of phones. It stated with my 650 and then the 700w and 700wx. I really like the form factor of this device. It works very well for me.

Overall, I am just fed up with the Storm. It is SO slow. It literally takes 2 seconds for it to figure out that the device is no longer being held on its side (switching from landscape mode to portrait more). Even longer if I accidently pick up the device upside down (which I do quite often). The keyboard is nearly useless for me in landscape mode because the keys are so small. Unlike the tactile feel of the keyboard on the Treo, I cannot type anything without looking AT the device (a real pain for trying to dial while stopped at a red light).

I’ve sent an email to Verizon Wireless customer service, asking if (since Alltel is/has merged with Verizon that I can use the Alltel phone on Verizon service. Or perhaps the Sprint version will work. (they both use the same CMDA network that Verizon does.

We’ll see. I’ll keep you posted.